Privacy Policy
Privacy Policy — Ormaig
Last updated: [01 April 2026]
Business name: Ormaig
Website: https://www.ormaig.com/
Contact email: enquire@ormaig.com
Business address: 2 Bracadale, Ulva Ferry, Isle of Mull, UK
This Privacy Policy explains how Ormaig (“we”, “us”, “our”) collects, uses, shares, and protects your personal data when you visit or use our website, place an order, contact us, or otherwise interact with us.
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1) Who we are (Data Controller)
Ormaig is the controller of personal data collected through this website.
If you have questions about this policy or your data, contact: enquire@ormaig.com.
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2) Personal data we collect
We may collect the following categories of personal data:
- Identity & contact details: name, email address, phone number, billing/shipping address.
- Order and payment-related details: items purchased, order history, delivery details. (Payment card details are processed by our payment providers and are not stored by us.)
- Account details (if you create an account): login and profile information.
- Communications: messages you send us (e.g., via forms or email) and our replies.
- Technical & usage data: IP address, device and browser information, pages viewed, approximate location, cookies and similar technologies.
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3) How we use your personal data (and our legal bases)
We use your personal data for the purposes below, relying on the following legal bases under UK GDPR:
- To process and fulfil orders (contract): take payment, deliver products, provide order updates, handle returns/refunds.
- To provide customer support (contract / legitimate interests): respond to enquiries and resolve issues.
- To run and improve our website and services (legitimate interests): analytics, troubleshooting, performance and security.
- To comply with legal obligations (legal obligation): accounting, tax, fraud prevention, and responding to lawful requests.
- Marketing communications (consent / legitimate interests): send newsletters or promotional messages where permitted. You can opt out at any time.
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4) Cookies and similar technologies
We use cookies and similar technologies to operate the site, remember preferences, and understand how the site is used. Some cookies are essential; others are optional (e.g., analytics/marketing).
You can manage cookies through your browser settings and, where available, our cookie banner/preferences.
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5) Sharing your personal data
We may share personal data with trusted service providers where necessary to operate our business, including:
- Website platform and hosting: Wix.com and its affiliated services used to run this site.
- Payments: payment processors to take and manage payments.
- Delivery and fulfilment: shipping carriers and fulfilment partners to deliver orders.
- Customer communications: email and messaging providers used to send order updates and respond to enquiries.
- Analytics and marketing tools: where enabled (e.g., traffic measurement or advertising tools).
We only share what is necessary and require appropriate safeguards from service providers.
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6) International transfers
Some of our service providers (including Wix and certain sub-processors) may process data outside the UK. Where this happens, we use appropriate safeguards (such as adequacy regulations or standard contractual clauses) to protect your data.
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7) Data retention
We keep personal data only as long as necessary for the purposes described above, including to meet legal, accounting, or reporting requirements. For example, order records may be retained for tax and accounting obligations.
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8) Security
We take reasonable technical and organisational measures to protect personal data. However, no method of transmission or storage is completely secure.
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9) Your rights (UK GDPR)
Depending on your circumstances, you may have the right to:
- access your personal data
- correct inaccurate data
- request deletion
- restrict or object to processing
- data portability
- withdraw consent (where processing is based on consent)
To exercise your rights, contact enquire@ormaig.com.
You also have the right to complain to the UK supervisory authority:
Information Commissioner’s Office (ICO): https://ico.org.uk/
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10) Children’s privacy
Our website is not intended for children, and we do not knowingly collect personal data from children.
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11) Third-party links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies.
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12) Changes to this policy
We may update this policy from time to time. We will post the updated version on this page and update the “Last updated” date.
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Email marketing/newsletter
We may send marketing emails if you opt in. You can unsubscribe at any time using the link in our emails.
Analytics (e.g., Google Analytics)
We use analytics tools to understand site usage and improve performance. These tools may set cookies and process usage data.